Privacy Policy

Last updated: October 2025

Çilesiz Mining, Consulting & Engineering Ltd. Şti. (“Çilesiz”, “we”, “us”, or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR), the Turkish Personal Data Protection Law (KVKK No. 6698), and other applicable international data protection laws.

1. Data Controller

Çilesiz Mining, Consulting & Engineering Ltd. Şti.
Cumhuriyet Mah. 26. Sokak No:12/B 55200 Atakum, Samsun, Türkiye
Email: info@cilesiz.com.tr | Phone: +90 (362) 266 88 77

2. Information We Collect

We may collect and process the following categories of personal data:

  • Identity and Contact Data: name, company name, email, phone, country.
  • Communication Data: messages or inquiries sent through our website or by email.
  • Technical Data: IP address, browser type, device information, and cookies.
  • Usage Data: how you interact with our website and services.

We do not collect any payment or financial information.

3. How We Use Your Information

Your personal data is used to:

  • Respond to your inquiries and provide requested information,
  • Improve our products, services, and website,
  • Maintain business relationships and handle quotations or export requests,
  • Comply with legal and regulatory obligations.

We rely on legitimate interest and consent as legal bases for processing.

4. Data Sharing and Transfers

We do not sell or rent personal data.
We may share data only with:

  • Trusted service providers (e.g. hosting, IT, email, logistics partners),
  • Legal authorities when required by law,
  • International partners strictly for business purposes.

When data is transferred outside Turkey or the EU, we ensure adequate safeguards under GDPR Article 46 or KVKK principles.

5. Data Retention

We retain your data only as long as necessary for the purposes above or as required by law. After that, it will be securely deleted or anonymized.

6. Your Rights

You have the right to:

  • Access, correct, delete, or restrict processing of your data,
  • Withdraw consent at any time,
  • Object to certain processing activities,
  • File a complaint with a data protection authority.

Requests can be sent to info@cilesiz.com.tr.

7. Data Security

We implement appropriate technical and organizational measures to prevent unauthorized access, loss, or misuse of personal data.

8. Updates to This Policy

We may revise this Privacy Policy periodically. Updates will be posted on this page with a new “Last updated” date.